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Home Affordable Foreclosure Alternatives

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Short Sales Deed-in-Lieu
Bayview's Customer Relations Department Is Here to Help You

The sooner you contact us, the faster we can work together to get your account back on track.

Mon-Fri: 8am-12 midnight (ET)
Saturday: 8am-5pm (ET)
Sunday: Closed

Am I Eligible for a Home Affordable Modification Program (HAMP)?

Take a short online questionnaire to learn if you may qualify for a loan modification and make your monthly mortgage payments more affordable.

View Online Questionnaire

Learn more about HAMP
Common Reasons for Financial Hardship
  • Unemployment
  • Divorce
  • Death of a family member
  • Disability or Illness
Please contact us toll free:
Bayview Loan Counseling

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Approved Counseling Agencies

Resources for Washington State Homeowners
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Resources for Texas Homeowners
Texas Consumer Complaint/Recovery Fund Notice

Avoid Foreclosure
with the Home Affordable
Foreclosure Alternatives
(HAFA) Program

Call our Customer Relations department at 1-800-771-0299 to learn more about your foreclosure avoidance options.
To get started now on choosing the right path for you, please click here.

Government Programs Help You Avoid Foreclosure and Put Money in Your Pocket
Both of the Home Affordable Foreclosure Alternative (HAFA) options, short sale and deed-in-lieu, help you avoid the pain and additional damage to your credit that is associated with foreclosure, and help you receive money to put towards your relocation expenses.

Benefits of HAFA
HAFA helps us provide you with favorable benefits with either foreclosure avoidance option that you choose, including:
  • Receiving free advice from HUD-approved housing counselors and licensed real estate professionals. For HUD-approved counseling call 1.800.569.4287.
  • Assisting you in determining an acceptable sale price.
  • Receiving a less negative effect on your credit score than with a foreclosure or conventional short sale.
  • Providing you with cash for relocation assistance.

Are You Eligible?
You may be eligible for HAFA if you:
  • Can document your financial hardship.
  • Have not purchased a new house within the last 12 months.
  • Have a first mortgage that is less than $729,750.
  • Obtained your mortgage on or before January 1, 2009.
  • Have not been convicted within the last 10 years of felony larceny, theft, fraud, forgery, money laundering or tax evasion in connection with a mortgage or real estate transaction.

*Eligibility criteria are for guidance only.

Please note that until you are approved for an option under the HAFA Program, our collection efforts will continue. This could include foreclosure. The sooner you contact us, the sooner we can start the process of foreclosure avoidance.

It is the policy of Bayview Loan Servicing, LLC to provide services without regard to race, color,
religion, national origin, ancestry, age, sex, familial status, physical handicap or disability.
The information in this web site is made available with the understanding that Bayview Loan Servicing, LLC and its affiliates use reasonable care in providing information but cannot guarantee accuracy or completeness. Information is provided with no warranty, express or implied, and all such warranties are expressly disclaimed. We assume no liability for any loss, damage or expense from errors or omissions in these materials, whether arising in contract, tort or otherwise. This information is proprietary and its acquisition, copying, transmittal or use by unauthorized parties is strictly prohibited.

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